Any ring or semi-mount ring indicated as a Special Order is considered a non-cancelable / non-returnable order. In the event of any deficiency in workmanship and/or materials occurring with a special order item, all workmanship and materials warranties are still in effect and any deficiency in workmanship and/or materials will be remedied. However, even in the event of a workmanship and/or materials warranty issue, the special order item remains non-cancelable / non-returnable.
Any ring that is expressly made to fit a specific stone is considered a Special Order and is a non-cancelable / non-returnable order. Any ring ordered in a finger size other than stock size is considered a Special Order and is non-cancelable / non-returnable order. Any ring ordered with any alteration from the stock design pictured on our web-site, E.g. Different center stone, different trim stones, etc is considered a Special Order and is a non-cancelable / non-returnable order.