Frequently Asked Questions

Here is a list of the most frequently asked questions.

Ordering

How to order?

Try Before You Buy

How can I see your rings before I purchase?

About Us

Tell me more about Knox Jewelers?

Custom Design

How do I get started on a custom design?

Diamonds

Does Knox Jewelers use conflict free diamonds?

Does Knox Jewelers use canadian sourced diamonds?

What diamond laboratories does Knox recommend?

What are the 4C's?

Metal Type

What is the difference between Platinum and White Gold?

I've heard Platinum bends easily and that I should avoid it. Is this true?

Why is Platinum more expensive than Gold?

Finger Size

How can I figure out my finger size?

Why is my ring tight sometimes and loose others?

What causes my finger size to change?

My knuckles are larger than my fingers and I have trouble wearing rings. What does Knox suggest for sizing?

Can my ring be resized?

How many times can you size a ring?

Care & Maintenance

How often should I have my jewelry inspected and professionally cleaned?

My rings are scratched and dull looking. How can you make them look new again?

What activites should I not do while wearing my rings?

Is Chlorine bad for jewelry?

Financing

Do you offer financing?